Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
Order is processed as below: Step 1: Search for products. Step 2: Add products to your shopping cart. Step 3: Log in with a member ID or non-member order. Step 4: Fill in the order form. Step 5: Proceed with payment. Step 6: Complete the order and you will see the order number.
Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
Delivery Time : 7 - 14 days
- Not including holidays, standard shipping will take approximately 7-14 business days - Shipping to areas including Jeju, mountainous regions will result in additional fees - Some items may require additional days until delivery depending on the conditions of stock
- Returns and exchanges for unwanted items including a change in color and size, we ask that customers take responsibility for the delivery costs. - You can request a refund or exchange within 7 days after receiving your item. Returning items are your responsibility until they reach us. Damaged items will not be eligible for returns or exchanges. - Harlie K will cover the delivery costs for exchanges and returns if the product has arrived damaged or we have sent the wrong product.
[Returns Policy] Items are not eligible for returns or exchanges for the following reasons: - Dissatisfaction with the natural creases and patterns in the leather - Damages upon using the product - Products not in their original condition and packaging where possible (e.g. tags removed) - Damages or losses regarding the sealed packaging or internal packaging (apart from checking the product) - Time has elapsed to the point where re-selling is deemed difficult - Product has been made to fit a specific customer and cannot be used by other customers
It takes 3-5 business days to issue a refund for a returned or cancelled order. Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Pending period for reward store credit: Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements: If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.” The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit: Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.