DELIVERY

• - Not including holidays, standard shipping will take approximately 7-14 business days
  - Shipping to areas including Jeju, mountainous regions will result in additional fees
  - Some items may require additional days until delivery depending on the conditions of stock

RETURN AND EXCHANGE

- Returns and exchanges for unwanted items including a change in color and size, we ask that customers take responsibility for the delivery costs.
- You can request a refund or exchange within 7 days after receiving your item. Returning items are your responsibility until they reach us. Damaged items will not be eligible for returns or exchanges.
- Harlie K will cover the delivery costs for exchanges and returns if the product has arrived damaged or we have sent the wrong product.

[Returns Policy]
Items are not eligible for returns or exchanges for the following reasons:
- Dissatisfaction with the natural creases and patterns in the leather
- Damages upon using the product
- Products not in their original condition and packaging where possible (e.g. tags removed)
- Damages or losses regarding the sealed packaging or internal packaging (apart from checking the product)
- Time has elapsed to the point where re-selling is deemed difficult
- Product has been made to fit a specific customer and cannot be used by other customers

CUSTOMER CARE

- There is a warranty period of 1 year after purchasing your Harlie K item.
- Depending on the type of service necessary (e.g. tears in leather, repairing mechanical functions) there may result in extra charges.